Frequently Asked Questions

Call us at the number on this site, or fill out the form on our Verify Insurance page. An admissions coordinator will walk through your situation, check your benefits, and help you understand what your options look like. There's no commitment in that conversation — it's just to give you clarity.

Same-day admission is available in most cases. Once you call, we can usually verify insurance benefits within an hour and coordinate transport or admission for the same day if needed. Faster timelines depend on where you're located and which facility fits your situation.

Most major insurance plans cover substance use treatment substantially — often most or all of the cost. We work with PPO and HMO plans across Aetna, Cigna, Blue Cross Blue Shield, UMR, UnitedHealthcare, Anthem, and many others. We'll verify your specific benefits before you decide anything, so you know your out-of-pocket cost up front.

We can talk through self-pay options, financing, and which of our facilities might fit your situation. Insurance isn't the only path to care — we'll help you find one.

Alcohol, opioids (including heroin and prescription painkillers), stimulants (cocaine, methamphetamine, prescription stimulants), benzodiazepines, marijuana, and polysubstance use. We treat the substance use itself and the underlying issues — mental health conditions, trauma, family dynamics — that often go with it.

Yes. Dual-diagnosis treatment is integrated into our programs across the network. If your primary concern is a mental health condition rather than substance use, our facilities in Colorado, Wisconsin, and Illinois also offer dedicated mental health programs.

Medical detox is the first stage — your body clears the substances under 24/7 medical supervision, with medications available to manage withdrawal safely. It usually lasts 3–10 days depending on what you've been using. Residential treatment is the longer therapeutic stage that follows — typically 30, 60, or 90 days — where you work on the patterns and conditions underneath the substance use. We provide both under one roof, no hand-offs between facilities.

The standard programs are 30, 60, and 90 days. Longer programs generally produce better outcomes, with 90 days having the strongest research backing — but the right length depends on your situation, insurance coverage, and life circumstances. We'll talk through what fits when we discuss your options.

Mornings start with breakfast and a check-in or short therapy session. Most of the day is structured around individual therapy, group therapy, and skills work (relapse prevention, coping, communication). Afternoons include experiential activities — depending on the facility, that might be equine therapy, hiking, fitness, or art therapy. Evenings are quieter — meals together, optional 12-step or SMART recovery meetings, personal time. Each facility has its own rhythm.

Policies vary by facility. Several of our facilities — including Lincoln Recovery (Illinois) and Wood Violet Recovery (Wisconsin) — allow phones and laptops, so you can stay connected with work or family. Others have phone-free periods for the first few days of treatment to help you settle in. We'll tell you exactly what each facility allows when you call.

Family involvement is encouraged and often important to long-term recovery. We offer family therapy sessions, family weekends, and visitation policies tailored to each facility. We'll talk through what makes sense for your family situation.

Aftercare planning starts before you finish residential treatment. That can include outpatient programs, sober living arrangements, alumni groups, and ongoing therapy referrals. Recovery isn't a 30-day event — it's a longer arc, and we plan for that.

Yes. All Sunshine Behavioral Health facilities are accredited by The Joint Commission and certified by LegitScript. You can read more about our accreditation on our Joint Commission page.

Yes. We work with court systems, probation officers, and family courts to coordinate court-ordered or court-recommended treatment. We can provide documentation of attendance and progress reports as required.